Below are the steps followed for all new developments in StrategicERP which is derived from Rapid Application Development (RAD) Model.

1. Change request created with customer.

2. Change request is approved by Project Head in 2 working days.

3. Change request is studied by Product Team to calculate the cost in 2 working days. Change request processed by the product team only if proper SOW (Scope of Work) , DFD (Data flow Diagram) and formats (if require any ) are attached either by client or Project or Implementation manager.

4. Change request is approved by client based on the above cost calcuation. If required, we can involve Project Head and Sales Head.

5. Change request development has policy of 100% advance payment. We request all stakeholders to not create inconvenient situation by asking to start before payment.

6. Developer is assigned based on the recent similar developments done in the same or related forms. This will take upto 2 working days. Then developer will finalise the target date based on other tasks at hand and will communicate with the team members within 2 working days.

7. Unit testing completed by developer post completion of development.

8. Patch is created by developer and submitted on ERP Store to the product team for next round of testing.

9. Patch is installed by product team on test server and integration testing is performed.

10. If patch matches the expected results from the development, patch is published on the ERP Store, else it is moved to step 4.

11. ERP Store is available on all customers login to view the recent development done in product. It has list of all free and paid patches available.

12. Patch is installed on the test server of client to complete the user acceptance test (UAT) by the domain expert at client side. If any issue found, it will move to step 4.

13. Post UAT by domain expert, the patch is installed on the live server of customer and development is ready to use by the client.

14. This ends the development process of the given change request.