Customer App
Lead your customers to self-sufficiency
Developed to ensure the best possible experience for customers
Developed To Ensure The Best Possible Experience For Customers
Real-Time Updates
Customers can see live updates of project progress with photos.
EMI Calculator
Customers can calculate their EMIs manually and always stay informed and plan well.
Payment Tracking
Customers can track their payment progress against the schedule.
Customer Feedback
The success of every business depends on how well they understand their clients. Our Customer App helps you to track customer feedback with built-in feedback functionality.
Track Payment Schedule
Customers can see a complete detailed view of the payment schedule and structure.
- Helps to gain a better understanding of the payment structure
- Helps to plan out a better payment schedule
- Helps to plan out a better payment schedule
Track Work Progress
Displays profile of customer service requests raised.
- How can we attract and retain the best employees?
- Who is responsible for handling HR functions such as hiring, payroll, training, compliance, and termination?
- What is their experience and comfort level with regulatory compliance?
Track Service Details
Customers can view their profile, service request history, and service request status, create new service requests and also provide feedback.
- How can we attract and retain the best employees?
- Who is handling HR functions such as hiring, payroll, training, compliance, and termination?
- What is their experience and comfort level with regulatory compliance?
The Fastest Way to Grow Your Business with the Leaders in ERP
Empower your Clients
Track Payment Schedule
Track Work Progress
Track Service Details
FAQ
Have any questions?
Seamless Solutions for an Exceptional Customer Experience
StrategicERP’s customer app empowers users with seamless solutions for a truly self-sufficient customer experience. With real-time updates, customers can easily track payment schedules, work progress, and service details. The app displays project progress, payments received, and service requests raised, providing a comprehensive view of all essential data. Customers can also access a detailed breakdown of payment and progress development, raise service tickets, and provide feedback, enhancing customer service and ensuring excellent customer support.
Comprehensive Self-Service Tools
| Features | Benefits |
|---|
| Real-Time Updates | Track payment schedules and project progress, and view live updates with photos. |
| Manual EMI Calculations | Easily calculate EMIs and check ledger accounts for better financial tracking. |
| Service Request Management | View profiles and service request history and create new service requests while providing feedback. |
| Work Progress Tracking | Keep track of work progress through the customer app’s detailed project updates. |
24/7 Support Accessibility
| Features | Benefits |
|---|
| Click-to-Call | Establish quick contact with a customer care representative in just one click. |
| Feedback Tracking | Monitor customer feedback using the built-in feedback functionality, ensuring businesses can improve customer service and deliver a seamless customer experience. |
StrategicERP's customer app boosts customer support by offering 24/7 assistance while empowering users with real-time tracking and comprehensive self-service tools for an exceptional customer usage.
Seamless Integration for a Superior Customer Experience
| Features | Benefits |
|---|
| Live Project Updates | View real-time project progress with photos, giving customers complete visibility into their projects and fostering trust through transparency. |
| Manual EMI Calculation | Customers can manually calculate their EMIs to better plan their finances and make informed decisions about future payments. |
| Payment Progress Tracking | The app allows customers to track their payment schedules and see detailed breakdowns of what has been paid and what’s pending, ensuring clarity. |
| Ledger Integration | Seamlessly integrated with the ledger, the app enables users to check their financial transactions and monitor their account balance, promoting financial accuracy. |
User-Friendly Interface for Easy Navigation
| Features | Benefits |
|---|
| Simple, Intuitive Navigation | Designed with a user-friendly interface, the app features a lower learning curve, allowing customers to navigate effortlessly even if they're not tech-savvy. |
| Voice Command Functionality | Voice commands enable hands-free operation, making the app accessible to a broader range of users and improving their experience. |
| Feedback Tracking | The app includes a built-in feedback functionality that tracks and manages customer feedback, helping businesses fine-tune their customer service. |
Enhanced Customer Service & Support Features
| Features | Benefits |
|---|
| 24/7 Support Availability | With the "Click-to-Call" feature, customers can quickly reach out to customer service anytime, ensuring round-the-clock assistance for any issues. |
| Service Request Management | Customers can raise and track service requests directly through the app, view request history, and even provide feedback, ensuring streamlined customer support. |
| Real-Time Notifications | Receive instant updates on project progress, payment schedules, and service request statuses, keeping customers informed at all times. |
StrategicERP’s customer app brings together robust self-service tools, intuitive navigation, and real-time updates, creating an app that enhances customer support and elevates the overall customer experience. With features like EMI calculations, ledger access, and voice command functionality, it ensures customers remain self-sufficient and fully informed, all while receiving the best-in-class customer service.
1. Comprehensive Self-Service Capabilities
- Real-Time Updates: Customers can view live updates of project progress, including photos, keeping them informed every step of the way.
- Manual EMI Calculations: The app allows customers to calculate their EMIs and check their ledger account, offering transparency and control over their finances.
- Service Request Management: Customers can track service requests, view their history, create new requests, and provide feedback directly within the app.
2. Real-Time Notifications and Updates
- Instant Notifications: The app provides real-time updates on project progress, payment schedules, and service requests, ensuring customers are always informed.
- Work Progress Tracking: Customers can easily track the progress of their ongoing projects and view updates on their service requests in real-time.
3. Intuitive User Interface
- Easy Navigation: The app features a user-friendly interface with a low learning curve, making it accessible for all types of users.
- Voice Command Functionality: For added convenience, customers can navigate and interact with the app using voice commands.
- Feedback Functionality: Integrated feedback tools enable customers to share their experiences, helping businesses improve their customer support and service offerings.
4. Advanced Security Measures
- Biometric Authentication: The app ensures data protection with biometric authentication, keeping sensitive information safe and secure.
- Encrypted Media Handling: All customer data, including media, is encrypted to provide an additional layer of security, enhancing trust credibility.
- Ledger Integration: Customers can check their ledger accounts, calculate EMIs, and track their payment progress seamlessly, promoting financial accuracy and transparency.
- Live Project Updates: Integration with internal systems allows for real-time updates of project progress, ensuring customers are always up to date.
5. Seamless Integration with Existing Systems
By combining powerful self-service tools, real-time updates, and secure functionality, the StrategicERP customer app delivers a superior customer experience and strengthens customer support. The app's seamless interface and advanced features make it an invaluable tool for clients looking for efficient project management and financial control.
We believe in the power of data
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ERP Users
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Mobile ERP Users
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Sales & Service Centers
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Sales & Service Professionals
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Best Tech Brand Award
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Our Construction ERP solution features pre-configured workflows, tailored user roles, and advanced security measures, redefining excellence.
Ready to simplify you business?
StrategicERP from ITAakash Strategic Software (P) Ltd is a software platform for start-to-end process automation and information management systems customized for the Real Estate, Construction & Infrastructure industries. The product owes its cutting-edge to the core technology development team from IIT.
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Global Headquarters
ITAakash Strategic Soft. (P) LTD, 5th floor, D S Business Galleria, Near Huma Adlabs, Beside Toyo House, L.B.S. Road, Kanjur Marg (W), Mumbai, 400078 INDIA.