Our Services

At StrategicERP our premier objective is to provide state of art services to customers. We specialize in guiding clients through various stages of software selection and implementation. Our work ranges from consulting you to select the right solution and then implement it successfully in your business. We suggest to you the best practices followed in the industry and help you implement them.


CONSULTING

At StrategicERP our premier objective is to provide state of art services to customers. We specialize in guiding clients through various stages of Software Selection and implementation. Our work ranges from consulting you to select the right solution and then implement it successfully in your Business. We suggest to you the best practices followed in the industry and help you implement them.

Customer Satisfaction is our prime focus. One happy customer may tell 5 others but one unhappy customer definitely tell 5000, this is what we believe and follow religiously.

Through our experienced consultant you will be able to gauge deeply into the problems involved in selecting a software and they will help you arrive at the right solution. Our experts are thoroughly trained on our products to provide you with the right mix for your organization, also they are functional experts having an experience in the functional domain so they understand your business.

Our Consultancy involves the following:

  • Benchmark existing systems, applications and processes
  • Suggest best practices Across the Industry
  • Designing a Roadmap
  • Gap Analysis
  • Incorporating best practices
  • Developing a strategy of Implementation
  • User handholding
  • Change management
  • Documenting practices and processes

IMPLEMENTATION

Strategic Implementation expert's team follows 360 degree proactive approach to implement enterprise application and ensure successful implementation with required customization to benefit user, management and organization.

  • Modularized and innovative 'rapid application development' technology
  • Help at every step of the way
  • Feasibility study and allocation accordingly
  • Installation ,extensive testing and onsite training & handholding

We use a phased wise approach for the implementation. This involves setting up of small modules in the system, testing them and then integrating them; this reduces the load on the client resources and also is effective as it is a more focused approach.

The phases that we follow are listed below:

  • System Requirement Study
  • Application Deployment
  • Installation and Training
  • Roll Out
  • Use acceptance and Handover

TRAINING

We believe that a software product is only as effective as its user. We provide training programs to help users get the best out of StrategicERP products. With high quality content created by expert trainers, we ensure that programs remain specific to benefit different user groups such as developers, end users, and process managers.

We provide following training's:

  • Role base Initial Training: This training is part and parcel of implementation package we offer and as part of implementation services we will train various staff members of your organization based on their role. For example a Finance person will require extensive training on Financial modules whereas your Site manager will require training on site management modules which deal with Inventory transactions.
  • Onsite Training: High Staff Iteration is one of the biggest challenge faced by many organizations, with our fast paced One to One OR One to Many training sessions conducted at your premise, your new staff can quickly get trained on your enterprise system and get productive in record time.
  • Specialized Training: We also offer specialized role based training as well as Administrator type training for Top Management, IT Managers and Network Administrators. With specialized training, you and your team can get the maximum out of the systems used by you as well as specialized training allows you to derive additional benefits out of systems.

To know more about training services, give us a call today or Email us to discuss your training requirements in more detail.


SUPPORT

StrategicERP understands value of support to our esteemed clients. It's our prime duty to offer prompt and one stop solution support as required to ensure smooth application operation. We have our constant support system in place where we take care of customer complaints seamlessly.

  • Customer Response center in Mumbai
  • Round the clock (24/7) Customer support
  • Remote support to attend to customers who are having issue/doubts.
  • Field visit by Product consultants if required.
  • Registration of Customer complaints

And many more such provisions to deliver consistent, world-class service to its Customers.

To know more about training services, give us a call today or Email us to discuss your training requirements in more detail.