Frequently Asked Questions


  • We are proud to say that our implementation process is fastest in the world today. Our on-time implementation provides 100 percent go-live in just 1 month.

    As you know RealEstateBASIC is a web-based ERP solution. We provide on-time, on target support to all our customers irrespective of where their branches or offices are located. Also our consultants can connect on your server on real time for any kind of support required.

    RealEstateBASIC is developed on J2Fx which works on JAVA. J2Fx enables faster programming, robustness and reliability on application development. Platform independent application can work on Linux, MAC, Windows etc. Operational on tablets mobile phones, laptops and PCs

    Not only RealEstateBASIC helps business grow but also it further provides the feasibility to adapt business dynamics. RealEstateBASIC can be configured without any programming assistance to adapt the new process of the new product. Besides, RealEstateBASIC is range compatible, which simply means, no matter how big you are or you grow, RealEstateBASIC can be expanded to fit to any range.

    RealEstateBASIC can also be accessed from Mobile device (It is tested on android and apple devices). The application in the mobile device appears to be similar as desktop device without any generation loss.

    Keeping our customers (SMBs who want to implement ERP with minimum investment) in mind RealEstateBASIC was developed. An affordable ERP which will suit their needs and wallet.

    Yes, it will be provided as SaaS where RealEstateBASIC helpdesk will provide maintenance, technical and support of the software.

    Your RealEstateBASIC administrator can create new users, and there is no limit to the number of users. The number of users who can log-on to the system at any one time is however, limited by the number of concurrent user licenses you have purchased. Additional user licenses can be purchased at any time.

    The RealEstateBASIC is ideal for organizations with limited IT resources. We have many features to reduce system administration efforts. In addition RealEstateBASIC offers remote administration where we can provide support from our offices. Once the system is set-up and installed only routine maintenance and system administration required is adding new users or changing user security profiles

    RealEstateBASIC has a complete set of data transfer utilities. Item master, bills of material, inventory as well as Sales Orders, Invoices, Purchase Orders can all be transferred. A major factor in changing systems is losing access to all the sales and transaction history.

  • CRM stands for Customer Relationship Management, a term first coined in the 1990’s
    The literal and original meaning of the expression “Customer Relationship Management” was, simply, managing the relationship with your customer. Today it is used to describe IT systems and software designed to help you manage this relationship.

    Customer relationship management (CRM) is a system for managing how a company manages all its interactions (calls, meetings, emails, sales) with each customer.The objective is to have a “360 degree view” of the customer, all information about the customer in one place.Customer relationship management systems (CRM systems) is software that can help manage this task.

    Traditionally, all CRM systems were in-house applications, that is they were installed and ran on servers within the organisation. Nowadays, newer CRM systems are Cloud based, that is the application and data is all held on the CRM providers’ servers in a datacentre, and accessed via a browser.
    Cloud CRM, also known as Software-as-a-Service (SaaS) CRM, online CRM and Web CRM, has a number of technical and pricing advantages:

    • o You don’t need any local servers to run the CRM on. No capital cost, no server software, no maintenance
    • o Updates, backups, maintenance all done by the Cloud vendor (us!)
    • o Users can access the system from anywhere – home, office, café
    • o By running thousands of customers’ CRM system on our servers, we get great economies of scale which we can pass on to our customers
    • o By paying monthly or quarterly, you reduce risk and improve the cash flow

    SFA (Sales Force Automation) is (or was) a name for a software application given to sales people, normally field (out of office) sales people, to help them sell. It includes either contact management or opportunity management, together sometimes with email and calendaring (diary sharing). It can run on laptops or handheld PDAs, and can be of quite specialist design

    You Data is 100% safe, we take data security very seriously. The installation is done at our premises with high firewall security. The data is legally yours, you can download a copy of it at any time. No customer can access another customer’s data.

    Data can be backed up as many times as possibly manually and even automated for a specific time as to when and where your data has to be backed up. Data can be stored in USB pendrive, External HardDisk, Memory Card, Your personal mobile phones, laptops, tablets, IPads etc.

    Any normal computer system can be used to access RealEstateCRM.We support FireFox, Chrome, Safari and version 7 and above of Internet Explorer.

    RealEstateCRM run on all desktops and laptops as well as any smartphone devices or tablet, functioning as a mobile CRM that will adapt to the device you are currently running the system on. Just fire up the browser on your device and the CRM software automatically detects what device you are on and adjusts accordingly.

    Apps on smartphones, such as iPhones and Android devices, the CRM system also integrates into the device to call telephone numbers, ie Click to Call service..

    Really Simple Systems CRM integrates with Tally and your existing accounting systems. Real EstateCRM as integrates with Excel.With online accounting you can seamlessly create and update customers between your accounting system and CRM, and create invoices directly from your Opportunities.

    Yes, we run on Macs.
    The CRM system just uses a browser, so it works fine with Safari, Firefox or any browser that you have installed on your Mac.

    The best way to contact our Support Team is to email us at support@startegicerp.com If you think your problem would be better handled by a telephone call, please email in the first instant and we’ll call you back as soon as possible. But do state what your problem is first, so we know who to allocate the call to. If you need to contact us urgently, do give us a call, although the lines are often busy so an email may be the best solution.

    We prefer Linux, Mac & windows to install RealEstateCRM. We have both online and offline options for installation. We have a support team to guide you through the installation.We also provide manual documents for your reference.

  • We are proud to say that our implementation process is fastest in the world today. Our on-time implementation provides 100 percent go-live in just 1 month.

    As you know InfraBasic is a web-based ERP solution. We provide on-time, on target support to all our customers irrespective of where their branches or offices are located. Also our consultants can connect on your server on real time for any kind of support required.

    InfraBasic is developed on J2Fx which works on JAVA. J2Fx enables faster programming, robustness and reliability on application development. Platform independent application can work on Linux, MAC, Windows etc. Operational on tablets mobile phones, laptops and PCs

    Not only InfraBasic helps business grow but also it further provides the feasibility to adapt business dynamics. InfraBasic can be configured without any programming assistance to adapt the new process of the new product. Besides, InfraBasic is range compatible, which simply means, no matter how big you are or you grow, InfraBasic can be expanded to fit to any range.

    InfraBasic can also be accessed from Mobile device (It is tested on android and apple devices). The application in the mobile device appears to be similar as desktop device without any generation loss.

    Keeping our customers (SMBs who want to implement ERP with minimum investment) in mind InfraBasic was developed. An affordable ERP which will suit their needs and wallet.

    Yes, it will be provided as SaaS where InfraBasic helpdesk will provide maintenance, technical and support of the software.

    Your InfraBasic administrator can create new users, and there is no limit to the number of users. The number of users who can log-on to the system at any one time is however, limited by the number of concurrent user licenses you have purchased. Additional user licenses can be purchased at any time.

    The InfraBasic is ideal for organizations with limited IT resources. We have many features to reduce system administration efforts. In addition InfraBasic offers remote administration where we can provide support from our offices. Once the system is set-up and installed only routine maintenance and system administration required is adding new users or changing user security profiles

    InfraBasic has a complete set of data transfer utilities. Item master, bills of material, inventory as well as Sales Orders, Invoices, Purchase Orders can all be transferred. A major factor in changing systems is losing access to all the sales and transaction history.

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